Productivity
The Chief Happiness Officer is responsible for happiness at work and is becoming increasingly popular at French Companies. The role involves improving the employee experience by helping them feel more fulfilled in their work. But what exactly does that entail? What’s a Chief Happiness Officer?
Productivity
Customer Meetings: The heart of Customer Success
Acquiring new customers is expensive. This is why “Customer Success” teams are being deployed in more and more companies with the "ultimate goal of customer satisfaction." And with good reason: ensuring the health of customer bases is a major challenge for today’s companies. 1. The challenges of Customer Success Ensuring...
Case StudyProductivity
Lead Management: Reducing Response Time and Increasing Conversions
If there is one expression that applies well to lead management it’s this: You have to strike while the iron is hot! Studies show that not contacting a prospect within 5 minutes of their request is 10 times less likely to generate business! Why are many companies, still neglecting this...
ProductivityTime Management
Essentialism: Why should we focus on “less”?
Essentialism is a concept that is increasingly talked about. Popularized by Greg McKeown and his book "Essentialism: The Disciplined Pursuit of Less," this trend is to "do less but do better". In other words, to accomplish fewer tasks in order to effectively focus on those that really matter. Essentialism: doing...
Productivity
What effects do Yoga and Meditation have on work ?
Stress reduction, improved attention span, reinforced self-control... There are many benefits to performing relaxing activities. For several years now, disciplines such as yoga and meditation have made their way into the working world. Why do companies offer this kind of activity to their employees and what are their effects? Let’s...
ProductivityTime Management
Professional Time management: Advice from entrepreneurs
Time management is always a complicated matter for professionals, especially now that the “right to disconnect” has been incorporated into the working world. In fact, at some companies, IT systems automatically shut down after a certain time to prevent employees from continuing to work at night and on weekends. This...