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The evolution of Customer Success at Julie Desk
Case StudyJulie's News

The evolution of Customer Success at Julie Desk

Posted on July 5, 2018   •   by Author Margot Carrion

Behind every great service, there are users. Keeping users happy and satisfied with the service is essential for the continuity of a company. My role at Julie Desk In a start-up, the Customer Success Manager (CSM) is a jack-of-all trades, they enjoy contributing to everything! I’m in charge of everything...

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Lead Management: Reducing Response Time and Increasing Conversions Featured
Case StudyProductivity

Lead Management: Reducing Response Time and Increasing Conversions

Posted on April 19, 2018   •   by Author Caroline Baron

If there is one expression that applies well to lead management it’s this: You have to strike while the iron is hot! Studies show that not contacting a prospect within 5 minutes of their request is 10 times less likely to generate business! Why are many companies, still neglecting this...

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Reliability and fluidity of appointment scheduling – Testimonial of Philippe Yonnet
Case StudyTime Management

Reliability and fluidity of appointment scheduling – Testimonial of Philippe Yonnet

Posted on March 20, 2018   •   by Author Faustine Caradeux

Philippe Yonnet is the founder and CEO of Search Foresight, a search engine optimization consulting agency. They help major brands, pureplayers, startups, media sites etc. to optimize their websites to be more visible in search engines. Arranging meetings in less than 30 minutes per week

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Automating your appointment taking – the testimonial of Marc Laurent
Case StudyTime Management

Automating your appointment taking – the testimonial of Marc Laurent

Posted on March 8, 2018   •   by Author Caroline Baron

Marc is a founding partner of Kerala Ventures, a venture capital fund launched in 2015. Kerala Ventures invests tickets between €100,000 and €1.5 million in startups that are in the very first months of their lives. They make no more than 4 to 5 investments per year in order to...

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No more running after time: Kima Ventures’s case study! Featured
Case StudyProductivity

No more running after time: Kima Ventures’s case study!

Posted on April 18, 2017   •   by Author Winnie Agossou

Jean de la Rochebrochard is a key player in the startup ecosystem. Since 2015, he has been a Partner at Kima Ventures, an "investment vehicle", founded by Xavier Niel and which specializes in the investment of startups. To this date, Kima Ventures has more than 500 startups in its portfolio...

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Optimize your brand image with Julie! [Case study]
Case StudyTime Management

Optimize your brand image with Julie! [Case study]

Posted on March 28, 2017   •   by Author Winnie Agossou

Erwan Coatnoan de Kerdu is the Head of ICV Finance, a company specialized in the evaluation and development of intangible capital for companies, to help them finance and protect themselves better. He is an expert in the management of company performance and his customers include SMEs and both national and...

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